NTT DATA
Website:
nttdata.com
Job details:
These individuals have a working knowledge of one technical skill.
- They work on routine and nonroutine matters.
- They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.
- They may regularly interact with customers and first-line management Broadened administrative operations support performing various role tasks for the BPO Organisation (mail, file services, reporting, project support, and general account support activities).
- Interacts
frequently with
clients in relation
to the supported
area, both internal
and external.
progressively
higher-level of
support on
programs,
projects,
reporting, filing
(electronic and hard-copy),
confidential
materials
handling, and
issue resolution
through
experiences
performing the
role.
remains routine in
tasks and decision
making is defined
by outsourced
activity agreement
or manager’s
direction.
experienced staff.
Typically requires
1-2 years relevant
experience.
Solid knowledge
of software
programs
Windows and MS
Office
applications.
of multi-line phone
system.
analytical and
problem-solving
skills.
client service
skills.
and time
management skills
Click on Apply to know more.