ORNAZ
Website:
ornaz.com
Job details:
Job Title: Business Growth Associate
đź“ŤLocation | Gurgaon
Experience Required | 1-2 years
About ORNAZ
ORNAZ is not just a jewellery brand — we’re building a new-age, digital-first luxury experience for
modern India.
Founded in 2016, ORNAZ has grown into one of India’s leading D2C fine jewellery brands,
specializing in diamond engagement
rings, solitaires, and everyday fine jewellery. We are known for our high-quality craftsmanship,
transparent pricing, and deeply
personalized customer experience loved by top Indian celebrities and influencers.
What truly sets us apart is our focus on customization and storytelling — every piece we create is
designed to celebrate personal
milestones, especially proposals and engagements.
Role Overview
This role involves managing the sales process from initial inquiry to post-delivery support, ensuring a
seamless customer experience.
We are looking for a dynamic and customer-focused Inside Sales
Associate who can convert leads into customers through personalized consultations. You will play a
key
role in guiding customers through their buying journey, especially for high-value engagement rings
and
fine jewellery. And in achieving sales targets and strengthening ORNAZ’s reputation for exceptional
service and quality.
Key Responsibilities:
•Handle inbound leads from website, social media, and campaigns
•Connect with potential customers via calls, WhatsApp, and video consultations
•Understand customer requirements and suggest suitable jewellery options
•Drive conversions and achieve monthly sales targets
•Build strong relationships with customers and provide a premium buying experience
•Coordinate with design and production teams for custom orders
•Maintain accurate records of customer interactions in CRM
•Follow up with leads and nurture them through the sales funnel
Requirements:
•1–2 years of experience in inside sales / luxury retail / jewellery sales
•Excellent communication and interpersonal skills
•Strong persuasion and negotiation abilities
•Customer-first mindset with attention to detail
•Comfortable with high-value sales and consultative selling
•Basic understanding of CRM tools and sales processes
Why Work With ORNAZ?
• High-Impact Role: Be part of life-changing moments like proposals and engagements.
• Fast Growth Environment: Join a rapidly scaling D2C brand with strong revenue growth.
• Premium Customer Exposure: Engage with high-intent, high-value clients every day.
• Entrepreneurial Culture: Work closely with founders and leadership—your ideas matter.
• Learning Curve: Gain hands-on experience in luxury sales, customer psychology, and high-ticket
conversions.
• Career Growth: Clear path to senior sales, key account management, or store leadership.
What We Offer:
• Competitive fixed salary + high-performance incentives.
• Opportunity to work with a premium, fast-growing jewellery brand.
• Exposure to high-value sales and luxury customer experience.
• Career growth in a high-performance sales environment.
Bonus (Good to Have):
• Experience in jewellery, fashion, or luxury segment.
• Prior experience with D2C brands.
• Familiarity with diamond/jewellery basics.
Key Details:
Company: ORNAZ (Fine Jewellery Brand)
Location: Gurgaon (On-site)
Experience Required: 1–2 years
CTC: ₹5–7 LPA (Fixed) + Incentives*
*( there is no upper cap on the incentives limit- best incentives slab in the industry.)
P .S. If you love chatting, closing deals, and leveling up every day—you’ll fit right in
Click on Apply to know more.