MARS Cosmetics
Website:
marscosmetics.in
Job details:
Job Title: Business Excellence / Process Excellence Lead
Location: Delhi HQ
Company: MARS Cosmetics
About the Role
MARS Cosmetics is looking for a high-agency Business Excellence / Process Excellence Lead to build the operating backbone of the company. This role is for someone who can convert fast-growth complexity into clear, scalable systems.
You will work closely with leadership and cross-functional teams to streamline workflows, improve accountability, reduce execution leakages, and build repeatable processes across the organization.
Key Responsibilities
- Identify, map, and improve critical business processes across sales, trade marketing, procurement, supply chain, finance, HR, and operations.
- Design and implement SOPs, SLAs, approval matrices, checklists, templates, and governance mechanisms.
- Drive better cross-functional coordination by improving handoffs, ownership clarity, and closure discipline.
- Build practical operating systems that reduce dependency on individuals, ad hoc follow-ups, and tribal knowledge.
- Track bottlenecks, delays, leakages, and process failures; drive root-cause-based improvements.
- Partner with MIS / data teams to create dashboards for process visibility, compliance, TAT, aging, and exception tracking.
- Support implementation of workflow tools, trackers, and automation aligned with business needs.
- Conduct process reviews and compliance checks to ensure discipline and continuous improvement.
- Build a culture of rigor, accountability, and execution excellence.
What We’re Looking For
- 5–10 years of experience in Business Excellence, Process Excellence, Operations Excellence, PMO, or similar roles.
- Strong ability to simplify complex workflows and build scalable systems.
- Hands-on experience in process mapping, SOP creation, workflow redesign, governance, and KPI tracking.
- Highly structured thinker with strong follow-through and attention to detail.
- Comfortable working across teams and influencing stakeholders in a fast-paced environment.
- Practical and execution-focused, not just framework or presentation driven.
- Prior experience in FMCG, consumer brands, retail, distribution-led businesses, or manufacturing environments is preferred.
What Success Looks Like
- Critical workflows become clearer, faster, and more reliable.
- Process delays, leakages, and confusion reduce meaningfully.
- Teams operate with stronger accountability and less dependence on manual follow-up.
- Leadership gets better visibility through structured dashboards and review mechanisms.
- MARS develops stronger process discipline while maintaining speed.
Why This Role Matters
This is a high-impact role at the center of MARS’ next phase of scale. You will help build the systems and operating discipline needed to make a fast-growing company execute with much greater consistency and leverage.
If you enjoy turning complexity into clarity and building processes that actually work on the ground, this role is for you.
Click on Apply to know more.