Second Medic
Website:
secondmedic.com
Job details:
Company Description SecondMedic is a patient-centric, tech-enabled healthcare ecosystem that provides dedicated health ambassadors for every individual. The organization offers customized healthcare services across India, covering the full continuum of care from booking doctor appointments to doorstep delivery of prescribed e-pharmacy solutions. SecondMedic’s fast-growing platform connects patients with personalized laboratory tests, home sample collection, and holistic allied-health services at home. The company also supports emergency services and remote health monitoring, aiming to make comprehensive, convenient care accessible to diverse communities.
Role Description The Business Development Officer (Home Care / Elder Care Services) is a full-time, on-site role based in Navi Mumbai. The role focuses on driving growth for SecondMedic’s home care and elder care services by identifying new business opportunities, building relationships with hospitals, clinics, housing societies, and community organizations, and promoting the company’s service offerings. Daily responsibilities include prospecting and qualifying leads, conducting meetings and presentations, negotiating and closing agreements, and maintaining strong follow-up to ensure client satisfaction and retention. The Business Development Officer will collaborate with operations and clinical teams to design suitable care solutions, gather market insights, and support marketing initiatives and local outreach campaigns. The role also involves monitoring performance metrics, preparing regular reports, and contributing to long-term growth strategies for the home and elder care vertical.
Qualifications
- Candidates should possess strong skills in New Business Development and customer acquisition, with experience in identifying and converting opportunities in healthcare or service-based industries.
- Candidates should possess solid Analytical Skills and a basic understanding of Finance to interpret data, forecast revenue, and support pricing and budgeting decisions.
- Candidates should possess excellent Communication skills, including presentation and negotiation abilities, to engage effectively with clients, partners, and internal teams.
- Candidates should possess a customer-focused mindset and proven Customer Service skills to build trust, manage client expectations, and ensure high satisfaction levels.
- Relevant experience in healthcare, home care, elder care, or related services is highly beneficial, along with familiarity with the Navi Mumbai market.
- A bachelor’s degree in business, healthcare management, marketing, or a related field is preferred, and proficiency with CRM tools and MS Office is an advantage.
- Ability to work ethically in a team-oriented environment, meet targets, and adapt to a fast-paced, evolving healthcare ecosystem.
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