Website:
retentionguy.com
Job details:
The Retention Guy is a B2B retention consulting practice helping companies stop leaking revenue through churn. We built the Retention Architecture System (RAS) — a proprietary framework that diagnoses and fixes retention gaps across CRM, lifecycle marketing, and customer experience — and we run it for clients through our flagship offer, the 14-Day Retention Diagnostic Sprint. We're part of VELARION, a growth-focused holding company building a portfolio of consulting, SaaS, and education brands.
We're scaling our outbound engine and need a Business Development Manager who can open doors internationally and close deals — someone equally comfortable pitching a Sydney SME as they are a Berlin scale-up or a Delhi enterprise.
Role Summary
As BDM, you'll own the full top-of-funnel to close motion for The Retention Guy: identifying target accounts, running outreach, booking discovery calls, and converting qualified conversations into signed Retention Diagnostic Sprints and retainer engagements. You'll work directly with the founder, feeding market insight back into positioning, messaging, and offer design.
Key Responsibilities
- Drive new business development across international markets — Australia and Europe — and the domestic Indian market, adapting pitch and positioning to each region's buying behaviour
- Build and manage a healthy pipeline using cold email, LinkedIn outreach, and warm referral channels, working alongside existing CRM/outbound infrastructure (HubSpot, Brevo, Apify-sourced lead lists)
- Own outreach targeting for signal-based prospecting (e.g. underperforming retention metrics, low review scores, growth-stage companies)
- Run discovery calls, qualify prospects against ICP criteria, and present the Retention Diagnostic Sprint offer
- Negotiate and close deals, managing the sales cycle from first touch to signed contract
- Track and report on pipeline metrics, conversion rates, and revenue against monthly/quarterly targets
- Collaborate with the founder on refining messaging, objection handling, and case studies based on real market feedback
- Represent The Retention Guy professionally across time zones — comfortable with early/late calls to cover AU and EU business hours
Requirements
- 2–8 years of experience in business development, sales, or B2B growth roles
- Demonstrated experience selling into international markets — specifically Australia and/or Europe — in addition to the domestic Indian market
- Strong track record of pipeline generation and deal closing, ideally in B2B services, SaaS, agency, or consulting environments
- Excellent written and verbal English communication; comfortable running consultative sales conversations with founders, marketing leaders, and CX/retention decision-makers
- Familiarity with CRM tools (HubSpot or similar) and outbound sales tooling
- Self-starter mindset — this is a lean, founder-led operation where ownership matters more than hand-holding
- Based in or willing to work from Delhi NCR, with flexibility for international-hours calls
Nice to Have
- Experience selling retention, CRM, lifecycle marketing, or CX-adjacent services
- Existing network or experience in Australian and/or European B2B markets
- Exposure to consulting/agency sales cycles (diagnostic → pilot → retainer models)
What We Offer
- Direct access to and mentorship from the founder — shape the sales engine from the ground up, not a cog in a large team
- Performance-linked compensation structure (base + commission — details discussed at interview stage)
- High autonomy and fast decision-making — no bureaucracy
- Opportunity to grow into a leadership role as The Retention Guy and VELARION's broader portfolio scale
Click on Apply to know more.