FirstConnectt Communications Pvt Ltd.
Website:
firstconnectt.com
Job details:
Company Description FirstConnectt is India’s fastest-growing Communications Platform as a Service (CPaaS), enabling businesses to transform customer engagement through solutions such as Conversational AI, WhatsApp Business API, RCS, Agentic AI, Voice, and Intelligent A2P Messaging. The company supports customer communication for over 100 leading enterprises across sectors including E-commerce, Retail, Fintech, Payments, Banking, Insurance, Travel, Automotive, Media, and D2C. FirstConnectt powers more than 20 billion customer conversations annually, helping brands accelerate growth and enhance customer experience. Its platform is designed to optimize communication costs while delivering scalable, high-impact engagement solutions.
Role Description This is a full-time, on-site Business Development Manager role based in Bengaluru. The Business Development Manager will identify and pursue new business opportunities, build and manage a strong pipeline, and drive revenue growth across target industries. The role involves engaging with prospective clients, understanding their communication and customer engagement needs, and presenting tailored CPaaS solutions. The Business Development Manager will prepare proposals and presentations, lead commercial negotiations, and collaborate with internal teams such as Product, Marketing, and Customer Success to ensure smooth onboarding and long-term client satisfaction. The role also includes tracking market trends, competitor activities, and performance metrics to refine go-to-market strategies and achieve sales targets.
Qualifications
- Proven skills in business development, B2B sales, and account management within SaaS, CPaaS, or enterprise technology solutions.
- Ability to identify opportunities, build pipelines, conduct prospecting, and manage the end-to-end sales cycle.
- Strong communication, presentation, and negotiation skills, with the ability to engage senior stakeholders and decision-makers.
- Experience in solution selling, consultative selling, and creating value-based proposals aligned to client needs.
- Familiarity with customer engagement technologies such as messaging platforms, conversational AI, or related digital communication tools is an advantage.
- Analytical skills to interpret sales data, market insights, and customer feedback to improve strategies and outcomes.
- Ability to work collaboratively with cross-functional teams and maintain long-term client relationships.
- Bachelor’s degree in Business, Marketing, Technology, or a related field; an MBA or equivalent postgraduate qualification is preferred.
- Prior experience in selling to sectors such as E-commerce, Retail, Fintech, Banking, Insurance, or Digital-first brands is a plus.
- Comfort working in a fast-paced, growth-oriented environment with clear revenue and target accountability.
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