widevista
Website:
widevista.in
Job details:
We are looking for passionate, dedicated professionals to join our growing team. As part of WideVista, you will be key in delivering exceptional customer support and sales solutions for our clients in the e-commerce and B2B sectors. You’ll be part of a dynamic team that values innovation, quality, and efficiency, helping our clients scale while improving their bottom line.
Key Responsibilities
- Ensure that customers have competitive quotes according to their requirements during renewals.
- Ensure that all enquiries are entered in CRM and followed up in timely manner
- Ensure CRM entry of all placing slips on time.
- Ensuring that all the documents are uploaded in CRM.
- All the emails and calls must be acknowledged and replied to internal and external clients.
- Actively obtain referrals for cross sell and other value-added services.
- Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
- Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
- To gain adequate knowledge of all the products.
- Achieve renewal/New targets
Skills & Qualifications:
Strong communication and problem-solving skills.
Experience in customer support, sales, or outsourcing (preferred).
Knowledge of business process outsourcing and/or co-outsourcing is an advantage.
- Ability to work in a fast-paced, deadline-driven environment.
What s in it for you
- Competitive salary
- Great benefits package
- Professional growth opportunities with the chance to learn from many different functions
- A fun and inclusive workplace
Skills & Qualifications:
Strong communication and problem-solving skills.
Ability to work in a fast-paced, deadline-driven environment.
Education UG /PG must
Fluent English
Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments
Open to feedback, eager to learn, and can show improvement
Personality traits required:
- Resilient, calm, and professional when dealing with challenging situations
- Adaptable to a dynamically changing business
- Trustworthy and reliable with a high level of integrity
Click on Apply to know more.