KSHETRAPAL HOSPITAL MULTISPECIALITY & RESEARCH CENTRE
Website:
kshetrapalhospital.com
Job details:
Company Description
KSHETRAPAL HOSPITAL MULTISPECIALITY & RESEARCH CENTRE is a 200-bed facility offering advanced super-speciality healthcare services. The hospital features five modular operation theatres and dedicated ICUs, including MICU, SICU, NICU, and a 50-bed intensive care unit. Its radiology department is equipped with CT scan, Digital X-Ray, USG, and colour Doppler technologies. The hospital provides 24×7 emergency care, laboratory, pharmacy, and radiological services, and supports outpatient services through outsourced OPD resources. This environment offers healthcare professionals and analysts exposure to complex clinical operations and diverse medical data.
Role Description
The Manager – Business Analytics will be responsible for converting hospital data into meaningful business insights to improve profitability, operational efficiency, patient experience, and decision-making. The role requires a highly analytical professional capable of working with clinical, operational, financial, and marketing data to support senior management in achieving strategic objectives.
The ideal candidate should possess strong analytical skills, healthcare business understanding, financial acumen, and excellent proficiency in Excel, Power BI, and hospital information systems (HIS).
Key Responsibilities
Business Performance Analytics
- Prepare daily, weekly, monthly and annual MIS reports.
- Analyze hospital revenue, profitability and departmental performance.
- Monitor key business indicators and identify improvement opportunities.
- Develop dashboards for senior management.
- Analyze trends across OPD, IPD, OT, Diagnostics, Pharmacy and Corporate Business.
Financial & Revenue Analytics
- Analyze doctor-wise profitability.
- Monitor department-wise contribution margins.
- Prepare revenue variance analysis.
- Evaluate package profitability.
- Identify revenue leakage and recommend corrective actions.
- Conduct break-even and cost-benefit analysis.
Operational Analytics
- Track Bed Occupancy Rate, Average Length of Stay (ALOS), OT Utilization, OPD Conversion Rate, Turnaround Time (TAT), Patient Flow Analysis, Resource Utilization
- Provide actionable recommendations to improve operational efficiency.
Marketing Analytics
- Measure ROI of marketing campaigns.
- Track referral doctor performance.
- Analyze digital marketing conversion.
- Monitor patient acquisition costs.
- Evaluate corporate business growth.
- Prepare marketing dashboards.
Cost Analytics
- Department-wise cost analysis, Consumable utilization, Pharmacy margin analysis, Inventory analysis, Purchase price variance, Vendor analysis, Cost optimization initiatives.
Strategic Projects
- Support management and prepare Annual Budget preparation, Business Plans, Financial Forecasting, Capacity Planning, New Service Line Evaluation, Investment Analysis, Expansion Projects etc
Dashboard Development
- Develop interactive dashboards using Power BI, Advanced Excel, Hospital Information System (HIS), ERP Reports
Management Reporting
- Present business insights to senior leadership through CEO Dashboard, Board Presentations,
- Monthly Business Reviews, Quarterly Strategy Reviews,
Required Skills
- Advanced Microsoft Excel, Power BI (Mandatory), SQL (Preferred), PowerPoint, Financial Modelling, Business Intelligence, MIS Reporting, Forecasting, Budgeting, Healthcare Knowledge
- Candidate must possess experience in Hospital Operations, NABH standards, Revenue Cycle Management, Hospital Finance etc
- Strong analytical and problem-solving abilities
- Excellent presentation and communication skills
- High attention to detail
- Ability to work with cross-functional teams
- Stakeholder management
- Confidentiality and integrity
Preferred Candidate Profile
- 3–5 years of relevant experience in hospital business analytics.
- Experience with multi-specialty hospitals (100+ beds preferred).
- CA or MBA from a premier institute.
- Strong command over healthcare MIS, dashboards, and financial analytics.
- Ability to independently interact with senior management and present strategic insights.
- Experience in automation and process improvement is preferred.
Why Join Us?
- Opportunity to work directly with senior leadership.
- High-impact role influencing strategic decisions.
- Exposure to hospital operations, finance, marketing, and growth initiatives.
- Career advancement in a fast-growing healthcare organization.
- Performance-driven culture with opportunities for learning and innovation.
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