Ramraj Cotton
Website:
ramrajcotton.in
Job details:
Role Purpose:
- Establish and lead the Business Analysis and Project Management practice; own methods, tooling, and quality gates to ensure requirements fidelity, scope control, and delivery predictability.
- Elicit, analyze, document, and validate business requirements; ensure traceability and alignment between business outcomes and technical delivery.
Key Responsibilities
- Define and govern BA and PMO frameworks (BRD/FRD templates, backlog hygiene, change control, UAT readiness, benefits tracking).
- Set standard operating procedures for discovery workshops, stakeholder mapping, and traceability (business → functional → technical).
- Run portfolio cadence: intake, prioritization, stage-gates, and steering committee reporting with measurable KPIs.
- Own requirements quality: peer reviews, signoffs, and traceability matrices; ensure scope baselining prior to build.
- Coach team members and build aligned capability for Retail Ops, Supply Chain, E-commerce, Finance & Compliance.
- Conduct stakeholder interviews, workshops, and Gemba/store walks; translate needs into BRD/FRD, user stories, and acceptance criteria.
- Map current vs target processes; create data flow diagrams and service blueprints; identify NFRs (performance, security, scalability).
- Maintain requirements traceability; manage changes via controlled CRs; support UAT planning and defect triage.
Skills & Competencies
- Expertise in business analysis methods, requirements elicitation, and documentation.
- Strong project/program governance (PMI/PRINCE2/Agile), risk management, and change control.
- Stakeholder leadership; negotiation and conflict resolution.
- Understanding of regulatory, audit requirements, and retail processes (POS, CRM, WMS, OMS, ERP).
- Structured elicitation, documentation, and modelling (process maps, sequence diagrams, data models).
- Retail domain knowledge (POS, loyalty, pricing, inventory, WMS/OMS, last-mile).
- Strong communication; facilitation; analytical reasoning.
- Tooling: Jira/Azure DevOps, Confluence, Visio/Lucidchart, SQL basics for data validation.
- Strong Interfaces with Business stakeholders, Solution Architects, Project Manager and Software teams
Qualifications & Experience
- 5+ years as Business Analyst in retail or consumer sectors.
- Bachelor’s in Engineering / Technology; MBA preferred.
- Certifications on PMP, Agile, and Scrum is an added advantage.
Working Days: 6 days a week
Location: Tiruppur
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