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Business Analyst II

Location

Coimbatore, Tamil Nadu, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Astreya

Website: astreya.com
Job details:
Job Description

Desired Grade: Consultant

Years of relevant experience: 3+ years of relevant experience

We are seeking a skilled Business Analyst to join our dynamic team. The ideal candidate will have a strong background in business analysis, with expertise in facilitating requirements gathering and delivering solutions that align with business needs. Experience in Marketing, Sales, or CRM domains is highly desirable.

Key Responsibilities

  • Business Analysis and Requirements Management:

Conduct requirements gathering sessions, workshops, and interviews with stakeholders and users to determine and document project requirements

Design and document solutions that meet business needs, utilizing best practices in financial accounting and ERP systems

Collaborate with the System Architect to pinpoint the optimal technical solutions to achieve business goals

Clearly and concisely document business requirements using suitable techniques (e.g., data flow diagrams, business case preparation)

  • Planning and Execution:

Collaborate with cross-functional teams (Talent, Go-To-Market, Digital Experience) to coordinate and enable strategic initiatives

Partner with the Delivery Hub to create comprehensive project plans and timelines, ensuring alignment with overall goals, particularly in cross-cutting areas

  • Stakeholder Engagement and Management:

Clearly communicate project updates, risks, and mitigation strategies to stakeholders to ensure transparency and alignment throughout the program

Cultivate and sustain strong relationships with stakeholders to facilitate effective collaboration

  • Risk Management and Issue Resolution:

Proactively identify project risks and issues

Develop mitigation strategies and contingency plans to minimize impact on project timelines and objectives

Support issue resolution by coordinating with relevant teams and stakeholders

  • Training and Support:

Identify and document training needs for business users affected by integration project changes

Coordinate the development and delivery of training materials to ensure a smooth transition

Qualifications

Education: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field

Experience

Minimum of 3-5 years of experience in business analysis or a similar role within software development projects

Language Proficiency:Good English communication skills are mandatory, enabling effective work in an English-speaking environment.

Technical Skills

Solid understanding of business analysis principles and practices

Experience With Requirements Elicitation And Documentation Techniques

Experience with enterprise application software (especially core systems like ERP, CRM, etc.), with an understanding of how they support and optimize business processes.

Proficiency in using business analysis tools and software

Soft Skills

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Ability to collaborate effectively in a cross-functional team environment

Proactive, self-motivated, and highly responsible

Preferred Qualifications

AI Literacy and Experience: Deep understanding of AI (notably Generative AI and Agentic AI) coupled with experience in AI product design or feature development, is a significant plus.

Technical Acumen: Understanding of integration projects and familiarity with digital transformation initiatives Click on Apply to know more.

Skills

accounting
business analysis
business case
communication skills
CRM
cross-functional
go-to-market
interpersonal skills
product design
project plans
project risks
ERP