Business Analyst

Allscripts India

Website: veradigm.com
Job details:

• Possesses functional knowledge of assigned application technology including version releases, industry standards and legal & regulatory requirements
• Works under the direction of the Manager to provide application solutions for assigned business areas
• Interacts with the business stakeholders and subject matter experts, internal and external as appropriate, in order to understand their problems and needs
• Follows all Standard Operating Procedures SOP’s (i.e. Patient Safety and Compliance)
• Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements
• Interacts with business stakeholders, internal and external as appropriate, to understand new business requirements and enhancement requests
• Communicates effectively with all parties related to assigned process area
• Achieves established goals
• Translates business requirements into product-specific designs and configuration, detailed requirement specifications and use cases, provides accurate and timely information and appropriate notification as required
• Delivers functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests
• Participates in the software build and/or configuration process and testing process
• Designs and executes functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios and user cases, as appropriate
• Ensures programs meet business specifications
• Reviews vendor provided documentation and user manuals needed to support the product, as appropriate
• Escalates any disconnects between client expectations, the contract and Allscripts’ interests
• Participates in user focus groups and requirements workshops, vendor training and demonstrations
• Improve solutions by studying current practices; designing modifications; writing specifications, as appropriate
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the department, as appropriate
• Knowledge transfer and documentations of issue resolution with other team members to improve overall team education level and productivity
• Take complete ownership for the assigned tasks, including escalations, and proactively inform the progress of the project / task to all stakeholders
• Works directly with business stakeholder on less complex issues requiring basic product/solution knowledge and basic troubleshooting skills
• Interface with business stakeholders by responding to support calls escalated by the Service Desk, if applicable
• Works directly with mentor on skill development to understand, gather and document business needs while building independence
• Possess ability to identify and expeditiously communicate, up line, solutions and process issues that could potentially negatively impact solution use and/or patient outcomes and know when to escalate to the next level
• Participates in Quality Processes
• Performs functional application configuration and configure /run reports at user request
• Coordinates people involved in IS process, to ensure desired results are accomplished
• Actively participate in meetings and makes valuable contribution
• Assist in supporting activations and rollouts, where required
  
  

Benefits

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Remote/Hybrid Options)
• Peer-based incentive “Cheer” awards
• Tuition Reimbursement Program
  
  

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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