QualityKiosk Technologies Pvt. Ltd.
Website:
qualitykiosk.com
Job details:
Job Title:- Business Analyst
Location:- Goregaon, Mumbai
Years of exp: 6+ Years
Mandatory Skills:
We are looking for a Business Analyst with hands-on experience in Health Insurance (Retail Health/Group Health) for Indian clients.
Role Summary
We are looking for an experienced Business Analyst to lead health & wellness business requirements, drive process transformation, and deliver impactful digital solutions. The role involves close collaboration with cross‑functional stakeholders to translate business needs into scalable, customer‑centric capabilities.
Key Responsibilities
- Own end‑to‑end business requirement management for health & wellness initiatives
- Elicit, document, and validate As‑Is and To‑Be processes, user stories, and acceptance criteria
- Lead stakeholder workshops, brainstorming sessions, and requirement walkthroughs
- Design and maintain business process flows, journey maps, and process impact analyses
- Identify process gaps, inefficiencies, compliance risks, and improvement opportunities
- Partner with functional owners to shape capability vision, roadmap, and prioritization
- Lead UAT activities including test planning, execution, and sign‑off
- Manage stakeholder expectations and ensure delivery aligned with business objectives
Required Experience & Skills
- Minimum 3 years in health insurance
- Strong understanding of health insurance products, operations, and systems
- Proven experience delivering end‑to‑end implementation of insurance platforms
- Expertise in BRDs, user stories, wireframes, UX flows, and customer journey mapping
- Strong analytical, communication, and stakeholder management skills
- Hands‑on experience with JIRA, Confluence, BI tools, and SDLC platforms
Mandatory Skills:
We are looking for a Business Analyst with hands-on experience in Health Insurance (Retail Health/Group Health) for Indian clients
Nice to Have
- Experience building processes from scratch
- Passion for consumer behavior, digital transformation, and continuous improvement
- Comfortable working in transparent, collaborative, fast‑paced environments
Click on Apply to know more.