FatakPay
Website:
fatakpay.com
Job details:
Job description
Job Title: Business Analyst
Location: Mumbai, Andheri
Experience: 2-5 Years
Type: Full-time | On-site
Kindly share your resume at careers@fatakpay.com
About the Company
FDPL Finance Pvt. Ltd. is a Mumbai-based Non-Banking Financial Company (NBFC) operating in the BFSI and digital lending space. The company relies on strong cross-functional collaboration between business, product, risk, and technology teams to continuously improve processes and products across the lending lifecycle.
Role Overview
The Business Analyst will bridge business needs and data-driven solutions, gathering requirements, analysing processes, and working with cross-functional teams to improve efficiency and decision-making across lending operations. The role combines process analysis, data analysis, and stakeholder management.
Key Responsibilities
· Gather and document business requirements from stakeholders across credit, operations, product, and technology teams.
· Analyse existing business processes across the loan lifecycle and identify opportunities for efficiency and improvement.
· Use SQL (MySQL / PostgreSQL / BigQuery) to extract and analyse data supporting business cases and process reviews.
· Prepare business requirement documents (BRDs), process flows, and impact assessments for new initiatives.
· Work with technology and product teams to translate business requirements into actionable specifications.
· Track the implementation of process and system changes, and measure impact against defined success metrics.
· Build reports and presentations that communicate findings and recommendations clearly to leadership.
Eligibility / Qualification
· Bachelor’s or Master’s degree in Business Administration, Commerce, Engineering, or a related field.
· Certifications in business analysis (e.g., CBAP) or SQL / BI tools are an added advantage.
Experience Required
· 2 – 5 years of relevant experience in business analysis, process improvement, or related roles within BFSI / lending.
· Industry Preference: NBFC / Fintech / Banking / Financial Services.
Required Skills
· Strong requirement-gathering and documentation skills (BRDs, process flows, user stories).
· Proficiency in SQL for data-driven analysis and validation of business cases.
· Working knowledge of BI tools (e.g., Power BI, Tableau) for reporting.
· Strong analytical and problem-solving skills with a structured approach to process analysis.
· Excellent stakeholder management and cross-functional coordination skills.
· Clear written and verbal communication for presenting findings to leadership.
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