- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- content creation
- copywriting
- user research
About the role
EXL
Website:
exlservice.com
Job details:
- Conversation flow design. Once conversation designers have performed user research, they shift to creating conversation flow and dialogues to facilitate intuitive interactions.
- Content creation. Conversation designers use their linguistic and copywriting abilities to craft engaging responses to different user inputs. Traditional chatbots can easily reference the content in their responses, while AI-powered agents use the content to interpret how to respond to similar user inputs.
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