AvenuesHR Consulting
Website:
avenueshr.com
Job details:
🚀 Hiring Alert | Business Analyst – Conversational AI / Contact Center Transformation | Big 4 Opportunity
We are hiring experienced Business Analysts for a leading Big 4 organization.
📍 Preferred Location: Bangalore
🌍 Pan India candidates are also welcome
💼 Experience: 10+ Years / 14+ Years
⏳ Notice Period: Immediate to 30 Days Only
🔹 Role Highlights:
We are looking for strong Business Analyst professionals with hands-on experience in:
✔ Contact Center Transformation Programs
✔ Chat Journey Design for Mobile & Web Platforms
✔ AI / Gen-AI Voicebots & Chatbots
✔ Conversational AI Platforms such as:
- RASA
- Google Dialogflow
- PolyAI
- Sierra
- Dyna
🔹 Key Skills Required:
✅ Conversational AI / Chatbot Implementations
✅ NLP / NLU Concepts
✅ Requirement Gathering & Stakeholder Management
✅ BRD / FRD / User Stories Documentation
✅ Agile / Scrum Methodologies
✅ Customer Experience (CX) Transformation
⭐ Good to Have:
- Genesys Cloud
- WhatsApp Business API
- CRM / Ticketing Integrations
- Analytics & Bot Performance Tracking
- Exposure to Gen-AI & LLMs
📩 Interested candidates can share their updated CV to:
response@avenueshr.com
📌 Subject Line:
“Business Analyst – Conversational AI”
#Hiring #BusinessAnalyst #ConversationalAI #Chatbot #Voicebot #GenAI #ArtificialIntelligence #Dialogflow #RASA #PolyAI #Genesys #Big4 #BangaloreJobs #IndiaJobs #BAJobs #CustomerExperience #DigitalTransformation
Click on Apply to know more.