Amdocs
Website:
amdocs.com
Job details:
Required Travel :Minimal
Managerial - No
Location: :India- Pune (Amdocs Site)
Who are we?
Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
The business/ systems analysis specialist has a broad and deep knowledge of customers' business environments, operations, relevant regulatory, compliance and governance frameworks as well as industry standard processes, key trends, customer segments and lines of businesses. He/ she demonstrates this knowledge and experience to advise on, capture and define business and system requirements and processes that best reflect customer needs, based on product capabilities and best practices.
What will your job look like?
- Accurately anticipate current and future business requirements to meet the customer needs
- Ensure high business value based on product capabilities and best practises while ensuring proficient business value between business processes, technology and people.
- Leading customers to efficient solution, by observing the overall picture while maintaining a level of detail appropriate to the context;
- Demonstrate deep business and technology expertise
- Identify requirements, assess capability gaps and propose possible solution approach and/ or new capabilities that the project, iteration or work effort should deliver.
- Build positive relationship with the customer IT and business partner group at the most senior levels of the organization and become aware with customer IT plans, budget and business roadmaps!
- Lead E2E solution domain and take full responsibility for own work; Lead the work of other internal or external BAs and users (indirectly/ matrix); May provide quality review of BAs work to ensure that the business analysis work is of sufficient quality to meet solution objectives and deliver business value; Handle requirements traceability and prioritization.
- Collaborate with project/ line / solution manager on the planning and estimation of BA activities; Supervise BA activities, develop and handle requirements management plan
- Responsible for developing and leading practices and standards and IP within the unit/ organization.
All you need is...
- Matrix/Direct team Management
- 10-20 years of experience in Business analysis, Requirement capture, design, Data Analysis and customer interaction (Techno-functional)
- Advance understanding the Telcom domain and Amdocs Billing platforms
- Experience working with PLSQL/SQL
- Working with programing languages and ETL tools: JavaScript/SSIS/SSAS/InformaticaTrouble shooting skills
Why You Will Love This Job
- Accurately use insights of customers’ business environments to influence decisions impacting customer efficient solution design.
- Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
- Get the opportunity to work in a multinational environment for the global market leader in its field.
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Click on Apply to know more.