LegalWiz.in
Website:
legalwiz.in
Job details:
Designation: Business Advisor – Other Graduates
Responsibilities:
§ Assist customers with their Queries/Requests through email, chat, or phone.
§ Raise Request & sales lead of the customer from CRM.
§ Generate leads and educate customers about new products & their benefits.
§ Highly target driven and eagerness to accomplish goal to be able to collect the Incentives (daily, weekly or monthly).
§ Maintain and adhere to compliance guidelines
§ Capture sales lead, highlight and suggest an improvement
§ Adherence to the monthly sales parameters including Quality, Efficiency, and Accuracy targets.
§ Maintain adequate knowledge levels on products, processes, and systems used
§ Able to work in high energy, dynamic “Pressurized” environment
§ Promote strong business relationship with key accounts
§ Ensure timely delivery of service by communicating within the team
- A positive attitude and the ability to quickly learn are a must.
Skills:
· Must be an excellent communicator
· Combining the ability to manage and handle challenging clients
· 2+ years of Tele-Sales Experience
· Bachelor’s in any field or relevant courses (Candidate from Marketing field would be given preference)
· Deep understanding of the workflow and process-flow
· Ability to cross sell and up-sell after understanding the client’s requirement
· Good Negotiation, convincing power with customer success and retention skills
Experience: 2 to 3 years
Language: English, Hindi and Gujarati
Work Location – Ahmedabad
Timing- 9:30/10:00 AM till 6:30/ 7:00 PM
Off: Alternate Saturdays and All Sundays
Click on Apply to know more.