Account Manager

Location: In-Office/Hybrid - Ontario, CAN

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

• Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
• Work in a collaborative and fun environment that values creativity and fresh ideas.
• Gain strong opportunities for career growth and professional development.
• Help expand a brand that is available in Ulta Beauty locations nationwide and 6,500+ waxing salons.

About the Role:

As an Account Manager you will be responsible for growing the Bushbalm Pro brand and business with select wholesale spa partners in North America. These locations are often waxing salons or hair removal studios. This position will drive mutually profitable partnerships by fostering strong relationships with key professional accounts, and developing growth strategies to grow their business and Bushbalm Pro's.

To learn more about our Professional business find the Bushbalm Pro Instagram here.

Responsibilities:

• Own overall brand "health" and relationship with all assigned accounts
• Meet revenue targets for assigned accounts
• Lead programs to enhance the overall account management strategy, including onboarding new accounts
• Communicate new product launches with existing Professional Accounts from a 1:1 relationship standpoint
• Deliver impactful product resources & education to Professional Accounts with clear direction, rich storytelling and sharp product positioning to expand our offering with them
• Align internal stakeholders to support growth strategies for Professional Accounts
• Develop sales and marketing toolkits to enhance the overall experience of an account
• Analyze ongoing business performance and broader market trends to build on areas of momentum with Professional Accounts utilizing Account Management

Who You Are:

• 2+ years of experience working in account management
• Have worked with a CRM before, and are efficient with one
• Experience working with a range of accounts, including those in a professional capacity
• Excel in fast-paced environment with great multitasking skills with ability to focus on details and project management while being able to think big picture and strategy at the same time
• Proven track record of delivering results and managing/developing direct reports
• Strong communication, organization, and influencing skills with impeccable attention to detail with high degree of accuracy
• Ability to work extremely well across functions, successfully bringing people together toward common goals
• Go-getter: sense of urgency: Exceptional project management experience and ability to work well under pressure
• A curious, critical thinker and big ideas person who can be depended on for a unique perspective
• Someone who has a strong creative point of view and takes initiative to drive projects forward
• A team player, solicit feedback and value input from others
• Self-sufficient and highly organized
• Experienced in the beauty and/or skincare industry
• Able to resonate with our target audience
• Able to travel across Canada and the US as needed

Perks & Benefits:

• Competitive salary and comprehensive benefits package.
• Flexible work environment (remote/hybrid options where applicable).
• Health and wellness benefits, including a lifestyle spending account.
• Professional development opportunities to support career growth.
• Free access to our award-winning products.
• Inclusive and dynamic company culture with team-building events.