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Head of Engagement (Retention & Activation)

Salary

€90k - €150k

Min Experience

5 years

Location

Amsterdam, Sofia

JobType

full-time

About the job

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About the role

As Head of Engagement at bunq, you'll play a crucial role in driving user engagement and activating our growing customer base to help them get the most out of our banking app. You'll be responsible for building an engaging customer experience, leveraging data insights to understand user behavior, and driving retention through targeted campaigns and initiatives. You'll work closely with the growth and marketing teams to develop and execute strategies that keep our customers delighted and coming back. If you're a data-driven, innovative leader with a passion for building great products, we'd love to hear from you!

About the company

bunq is the bank of the free, built to help people and businesses control their finances and reach their goals. We're on a mission to make banking better, more personal, and more fun. With our mobile-first approach and suite of innovative features, we're empowering our customers to take charge of their money and live life to the fullest.

Skills

engagement
retention
data analysis
customer experience
growth
marketing