Report

Telesales Executive

Salary

₹3.6 - 6 LPA

Min Experience

0 years

Location

South Jakarta, Jakarta, Indonesia

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Key Responsibilities:

Product Knowledge: Explain the features, benefits, and pricing of EDC machines clearly to potential customers.
Customer Engagement: Build rapport with merchants, understand their needs, and provide appropriate solutions.
Follow-Up: Manage follow-ups with undecided merchants to close deals effectively.
Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.
Data Management: Accurately record call outcomes, customer details, and feedback in the CRM system.
Collaboration: Work closely with the telesales manager to share updates, challenges, and success stories.
Problem Solving: Address customer concerns or objections confidently and professionally.

Qualifications:

Prior experience in telesales, telemarketing, or customer service is a plus but not mandatory.
Strong verbal communication and persuasion skills in Bahasa Indonesia.
Positive attitude, self-motivation, and a results-driven approach.
Ability to handle rejections professionally and stay focused on achieving targets.
Basic computer skills to update CRM and manage call records.
High school diploma or equivalent; further education is a bonus.

customer service

sales

crm

problem solving

communication