Job Title: Community Manager – Social Media
Location: American Fork, UT
Department: Marketing
Reports to: Senior Manager, Social Media
About BUILT
At BUILT, we’ve redefined protein snacking with products that are both indulgent and better-for-you. Our culture is fast-paced, creative, and driven—where bold ideas turn into real impact.
About the Role
We’re looking for a Community Manager to turn our social channels into a true community engine. This role will lead daily engagement, build meaningful connections with our audience, and turn conversations into insights that shape content and brand strategy.
Key Responsibilities
Manage daily engagement across social platforms (comments, DMs, replies)
Build a distinct, engaging brand voice
Foster relationships with fans, creators, and repeat community members
Identify trends and participate in relevant cultural conversations
Lead social listening and translate insights into actionable recommendations
Support user-generated content and community-driven campaigns
Partner with marketing and creative teams to bring audience insights to life
Qualifications
3–5+ years in social media, community management, or digital engagement
Strong understanding of social platforms, trends, and internet culture
Excellent writing and communication skills
Experience with social listening or community tools (e.g., Sprout, Sprinklr)
Analytical mindset with the ability to turn insights into action
What Success Looks Like
High engagement and active, recognizable brand voice
Stronger audience connection and loyalty
Community insights influencing content and strategy