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Product Support Specialist

Salary

$48k - $55k

Min Experience

0 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our users. Your primary duties will include responding to customer inquiries, troubleshooting issues, and guiding users through product features and functionality. You will work closely with our product and engineering teams to understand the product roadmap and provide valuable feedback to improve the user experience.

About the company

Buildout is a leading commercial real estate software platform that helps brokers, owners, and investors manage their properties and transactions more efficiently. Our mission is to empower the commercial real estate industry with innovative technology solutions.

Skills

customer service
technical support
product knowledge
problem-solving
communication