Website:
relai.world
Job details:
About the Company:
RELAI (Relai.World Private Limited) is India's first structured data-backed property advisory platform, headquartered in Gachibowli, Hyderabad. We help homebuyers make the right property decision through unbiased, expert-led advisory — not push sales. Our team uses real-time market data, builder intelligence, and financial analysis to guide buyers toward the right home. We are not a brokerage. We are a decision partner.
About the Role:
We are looking for candidates with 2-4 years of experience for the Builder Onboarding & Relationship Associate who owns the end-to-end onboarding, activation, and ongoing relationship management of builders on the Relai platform. This role ensures timely lead audits within the Builder CRM, complete and accurate builder data, and continuous expansion of Relai's verified project inventory across assigned micro-markets. Success in this role means seamless builder activation, zero avoidable errors, zero ambiguity, and full audit compliance.
Key Responsibilities:
• Ensure complete coverage of new launches and active projects across assigned micro-markets.
• Provide real-time data clarifications to the data team as required.
• Maintain proper documentation to support lead audits and internal reviews.
• Onboard and activate new builders in line with monthly targets.
• Meet key builders monthly and accompany customers on deal-closure negotiations.
• Collect and verify complete builder documentation, including agreements, commercial terms, RERA approvals, and other statutory documents.
• Onboard each new project or builder within 2 working days.
• Ensure 100% builder profile completeness on the Relai platform.
• Activate builder projects within the defined onboarding turnaround time (TAT).
• Educate builders on Relai's lead flow process, SLAs and response expectations, and data quality/update standards.
• Maintain strong, ongoing builder relationships to ensure continuity and trust.
• Proactively engage builders to minimize post-onboarding drop-offs.
• Act as the single point of coordination between builders and internal teams.
Eligibility Criteria:
• Consistently high accuracy scores and achievement of builder onboarding targets.
• High builder activation and retention rates.
• Zero-defect audit cycles.
• Positive sales team feedback.
• Recognition in performance reviews.
Click on Apply to know more.