Client Success Manager

BruntWork is a leading remote outsourcing company that specializes in connecting companies with top-tier talent from around the world. Responsibilities: Manage day-to-day client communications and relationships Set up and conduct regular client meetings and updates Monitor project progress across various marketing campaigns Communicate complex marketing concepts and campaign results to clients Collaborate with internal teams to ensure client needs are met Proactively identify and address potential client concerns Maintain and update client information in the CRM system Scope: Initially manage 2-3 client accounts with potential for growth Collaborate with various internal teams including SEO, digital marketing, and traditional media Utilize CRM systems,Monday.com, Canvas, and other dashboard tools for project management Participate in both internal and client-facing meetings Work closely with the agency owner to ensure quality control and client satisfaction Requirements: Strong background in marketing, preferably in an agency environment Excellent communication skills, both written and verbal Proficiency in marketing terms and jargon Experience with CRM systems and project management tools (e.g.,Monday.com) Ability to work independently and manage multiple client accounts Strong problem-solving and analytical skills Performance or digital marketing experience preferred

BruntWork is a leading remote outsourcing company that specializes in connecting companies with top-tier talent from around the world. With clients spanning across Australia, the United States, Canada, New Zealand, Singapore, and Europe, BruntWork is committed to offering flexible work opportunities that cater to both organization needs and employee aspirations. Founded in 2020, the company strives to revolutionize the hiring landscape by pairing ambitious startups with skilled professionals. The team's mission is clear: to enable businesses to thrive by providing access to a distributed workforce that can perform essential tasks remotely. Whether you are a skilled customer service representative, marketer, or IT expert, there's a place for you at BruntWork. The company values innovation, inclusivity, and integrity, ensuring a rich culture where employees can succeed and grow professionally, without the confines of traditional office settings. This commitment to creating an enriching remote work environment is what sets BruntWork apart in the staffing and recruiting industry.