Overview:
Bruker is one of the world’s leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 11,000 employees at over 90 locations are working on this permanent challenge to make the world a better place.
We are seeking a highly motivated PhD graduate to join our team as a Field Service & Applications Scientist, supporting advanced microscopy systems used in neuroscience and other research environments across Europe.
The position is primarily field service–oriented, including system installation, maintenance, and troubleshooting, while also incorporating a meaningful applications support component focused on imaging workflows. An extended training at our U.S. factory and field sites will be required to ensure the successful candidate develops strong technical, service, and applications expertise before independent field responsibility.
This role offers an excellent opportunity to apply a neuroscience PhD background in a practical, high‑impact setting while developing skills in instrumentation, service engineering, and customer support.
The position will be based in Madison, WI and transition in 2/4 months to the EU.
Responsibilities:
Field Service & Technical Support
- Support the installation, qualification, maintenance, and repair of multiphoton microscopy systems at customer sites across Europe.
- Diagnose and resolve optical, laser, electronic, mechanical, and software-related issues with guidance from colleagues.
- Perform preventative maintenance, system calibrations, and performance checks following defined procedures.
- Support of additional microscope products will be added after mastery of the multiphoton line.
- Provide remote technical support.
- Accurately document service activities in the service management system.
Scientific & Applications Support
- Support neuroscience imaging applications, including in vivo and ex vivo brain imaging, functional imaging, calcium/voltage indicators, and deep-tissue multiphoton experiments.
- Assist customers with basic system optimization and experimental setups relevant to their research goals.
- Apply scientific knowledge to help interpret imaging performance and offer practical recommendations.
- Collaborate closely with senior service engineers, applications scientists, and R&D teams.
Customer Interaction & Training
- Develop confidence in communicating technical information to researchers with varied experience levels.
- Build professional, long-term relationships with customers through reliable, thoughtful support.
- Share customer feedback and field insights with internal teams.
Qualifications:
Required Qualifications
- Ph.D. in Neuroscience, Biomedical Engineering, Physics, Optics, or a closely related discipline (recent graduates encouraged to apply).
- Hands-on experience with multiphoton (two-photon) microscopy.
- Strong interest in applied technology, instrumentation, and transitioning into a field-based role.
- Solid understanding of biological imaging techniques and experimental workflows.
- Willingness and ability to travel extensively across Europe (typically 60-70%).
- Willingness and ability to participate in extended training in the United States.
- Fluency in English; additional European languages are advantageous.
- Valid driving license and ability to work independently following training.
Preferred Qualifications
- Prior exposure to laser-based or advanced optical systems.
- Experience with in vivo imaging or animal research environments.
- Familiarity with imaging and data analysis tools such as ImageJ/Fiji, MATLAB, Python, and microscope control software.
- Demonstrated interest in technical support, scientific instrumentation, and applied science roles.
Skills & Competencies
- Strong analytical thinking and problem-solving ability
- Ability to learn complex technical systems quickly
- Clear and professional communication skills
- Customer-focused and service-oriented mindset
- Well organized, dependable, and self-motivated
- Comfortable combining scientific knowledge with practical, hands-on work
Minimum of doctorate degree, PhD, in scientific or engineering field from accredited university or college, or master’s degree in scientific or engineering field from accredited university or college with 3 year relevant experience, or bachelor’s degree in scientific or engineering field from accredited university or college with 5 year relevant experience
At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $70,200 and $113,500 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
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