Senior Technical Writer

As a Senior Technical Writer specializing in Automation solutions, you will create content that drives customer adoption and proficiency with our automation products. You will be a key contributor to the team, collaborating and excelling within the team and cross-functionally. In this role, you can expect to: Design, create, curate, and deliver highly technical content using the processes that ensure accuracy, quality, and adherence to writing standards. Develop videos and tutorials to improve user and learning experience Work in cadence with our mature Agile teams, embracing a mindset of rapid learning, experimentation, iteration, and close collaboration. Seek out and incorporate feedback from end-users, stakeholders, and peers at every stage of the product lifecycle. Collect, analyze, and share data to improve the customer's experience by improving the quality of a product's content. Build strong, collaborative relationships with Product Managers, Engineering, UX Designers, Support, and of course, with your writing team colleagues. Think holistically about the product and its place in our customers' businesses, and have an influential voice in advocating for content to create impact Review the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI. Monitor and respond to customers using a variety of mechanisms to address customer feedback and ensure that content meets their needs. Develop subject matter expertise in the assigned product area Contribute towards how-to articles, knowledge base articles, videos, and other collateral content Synthesize user needs, best practices, business priorities, market directions, engineering constraints, and other contextual information to formulate, articulate, and advocate for design decisions.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.