Lead Developer

Company Description: At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Job Description: We are currently looking for a Lead Developer to join our growing team! In this role, you will oversee the design, development, installation, implementation, testing, and support of IT Dispatch operations systems. You will work closely with analysts, and business leads to ensure the alignment of dispatch systems with Brightspeed’s go-to-market strategies. As Lead Developer, your duties and responsibilities will include: Leadership: Lead the Dispatch applications, providing architectural directions and mentorship. Develop and implement strategic plans for deploying and enhancing Java based dispatch applications. Collaborate with stakeholders to understand business needs and translate them into technical solutions. Support multiple projects concurrently, ensuring timely delivery within the planned timeline and estimated efforts. Be part of the operational support team to ensure the platform's stability. Coordinate with cross-functional teams, including IT, operations, and business units, to ensure cohesive project execution. Technical Expertise: Proficient in Java, Git, Kubernetes, and micro-services. Oversee the end-to-end implementation of Dispatch applications including planning, design, configuration, deployment, and support. Ensure integration with other dispatch modules and external systems via REST and Kafka. Utilize programming skills to develop and maintain scripts and integrations using JavaScript, Java, and relational database management systems (RDBMS). Ensure secure authentication and authorization practices using OAuth protocols. Continuous Improvement: Identify opportunities for process improvements and automation within the ServiceNow platform. Implement best practices for development, deployment, and maintenance. Monitor system performance, troubleshoot issues, and implement necessary optimizations. Training and Support: Develop and deliver training programs for end-users and administrators. Provide support for application-related issues. Create and maintain comprehensive documentation for configurations, processes, and procedures Qualifications: WHAT IT TAKES TO CATCH OUR EYE: Education: Bachelor’s degree in information technology, Computer Science, or related field. Java certification. Certification in GCP architecture. Work Experience: 7+ years of hands-on experience with java-based applications. Proven track record of leading end-to-end Java application implementations. Knowledge and Technical Skills: Proficiency in developing and maintaining Java based applications, including micro-services, GitHub, CI/CD using GitHub, Kubernetes, and GCP. Strong understanding of integration capabilities, including REST/SOAP web services. Experience with relational database management systems (RDBMS), such as MySQL, Oracle, or SQL Server. Expertise in designing and implementing Scripts and API in Java. Performance management using Java and Database. AGILE development experience. Extensive experience driving software design and development for IT systems. Firm grasp and experience with dispatching algorithms, dispatch optimization, appointment scheduling, forecasting & capacity planning concepts. Ability to understand and implement complex technical information. Collaborative, team builder with strong communication skills.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.