Kaanjj
Website:
kaanjj.com
Job details:
We're Hiring: Brand & Operations Manager
Location: Jaipur, Rajasthan (In-office preferred, hybrid flexibility available)
Type: Full-time
Start: September 2026
About Kaanjj
Kaanjj is a curated fashion platform bringing together India's finest emerging designers and brands. We're building a destination for discerning shoppers who value aesthetics, quality, and craftsmanship and we're growing fast.
About the Role
We're looking for a Brand & Operations Manager to serve as the operational backbone of Kaanjj. You'll own customer experience, manage brand relationships, lead a small team, and build the systems that help us scale. This is a high-ownership role for someone who thrives on autonomy and loves bringing structure to fast-moving environments.
What You'll Do
Customer Experience
Own all complex customer queries across WhatsApp, Instagram, and email. Be the final escalation point and guardian of our brand voice.
Brand Partnerships
Act as the primary contact for all our partner brands—coordinating collections, shoots, payments, and data sharing. Scout and evaluate new brands that fit the Kaanjj aesthetic.
Website & Content
Oversee banners, curated edits, and collection uploads. Audit pricing, imagery, and categorisation to keep the platform flawless.
Team Leadership
Independently manage and mentor a small team. Set KPIs, run performance check-ins, and build accountability systems—no micromanagement from founders needed.
Events & Shoots
Plan and coordinate pop-ups and photoshoots, including on-ground brand and vendor liaison.
Systems & Processes
Implement project management tools (Asana, ClickUp, Notion), document SOPs, and continuously improve how we work.
Who You Are
- Background in fashion or luxury is essential—whether in fashion e-commerce, luxury retail, designer brands, or a related space
- Based in Jaipur (or willing to relocate)—daily office presence preferred, hybrid flexibility available
- 2–4 years of experience in operations, brand management, or e-commerce within the fashion or luxury industry
- A natural organizer who builds systems, not chaos
- A strong eye for aesthetics, quality, and brand presentation
- Strong communicator who can handle sensitive customer conversations with grace
- Comfortable managing people and holding a team accountable
- Available in person for pop-ups, shoots, and vendor meetings
Why Join Us
- High-ownership role with real decision-making authority
- Work directly with founders at a growing fashion platform
- Shape the systems and culture of a young brand
- Front-row seat to India's emerging designer ecosystem
- To apply: Send your resume to contact@kaanjj.com or apply directly through LinkedIn.
Click on Apply to know more.