Axis Bank
Website:
axisbank.com
Job details:
Company Description Axis Bank Limited is an Indian banking and financial services company headquartered in Mumbai, Maharashtra. It is India’s third largest private sector bank by assets and fourth largest by market capitalisation. The bank offers a wide range of financial services to large and mid-size companies, SMEs, and retail customers. With a strong presence across the country, Axis Bank provides opportunities to work in diverse roles and grow within a dynamic, customer-focused organization.
Role Description This is a full-time, on-site Branch Relationship Officer role based in Erode. The Branch Relationship Officer will build and maintain relationships with existing and prospective customers, understand their financial needs, and recommend appropriate banking products and services. Daily responsibilities include handling customer inquiries at the branch, assisting with account opening and servicing, promoting deposits, loans, and other retail products, and supporting branch sales campaigns. The role involves coordinating with internal teams to ensure smooth transaction processing, resolving customer issues promptly, and ensuring compliance with bank policies and regulatory guidelines. The Branch Relationship Officer is expected to contribute to branch targets while delivering a professional, trustworthy customer experience.
Qualifications
- Candidates should possess strong Business Relationship Management and Customer Service skills to manage client portfolios and provide responsive support.
- Candidates should possess foundational Finance and Sales skills to understand banking products and effectively promote them to customers.
- Candidates should possess excellent Communication skills, including clear verbal and written communication, to interact with diverse customer groups.
- Relevant experience in retail banking, financial services, or customer-facing roles is beneficial.
- Ability to work in a branch environment, meet performance goals, and adhere to compliance and risk management standards.
- Bachelor’s degree in commerce, finance, business administration, or a related field is preferred.
- Proficiency in local language and basic computer skills, including use of banking systems and MS Office.
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