Western Capital Advisors Pvt Ltd
Website:
westerncap.in
Job details:
Company Description Western Capital Advisors Pvt Ltd is a forward-looking Non-Banking Financial Company (NBFC) focused on expanding credit access across India’s growing economy. Since 2019, the company has supported individuals, entrepreneurs, and businesses in both urban and emerging markets through innovative and inclusive lending solutions. Western Capital offers retail lending products such as loans against property, affordable home loans, and business loans, alongside institutional lending solutions including working capital loans, partnership lending, and supply chain finance. By combining technology, data intelligence, and strong sector partnerships, Western Capital delivers fast, transparent, fully digital lending experiences. The team is driven by a commitment to inclusive finance and sustainable growth, partnering with fintechs, NBFCs, MFIs, and SMEs to co-create credit products that meet real-world needs.
Role Description The Branch Manager is responsible for overseeing the day-to-day operations of the branch in Kekri and ensuring sustainable business growth. This full-time, on-site role includes managing a sales and operations team, driving customer acquisition for retail and institutional lending products, and ensuring high-quality customer service. The Branch Manager will monitor branch performance against targets, manage credit and risk processes in line with company policies, and ensure compliance with regulatory and internal guidelines. The role involves building and maintaining relationships with local customers, partners, and community stakeholders, as well as identifying new market opportunities. The Branch Manager will also be accountable for staff training, performance management, and fostering a culture of ethical conduct and operational excellence.
Qualifications
- Strong branch operations and business development skills, including experience managing sales teams and achieving lending targets.
- Sound knowledge of retail and SME lending products, credit assessment, and risk management in the NBFC or banking sector.
- Proficiency in customer relationship management, conflict resolution, and delivering high-quality, inclusive customer service.
- Ability to use digital tools and lending platforms, with comfort in working with data and basic analytics for performance tracking.
- Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate with internal teams and external partners.
- Proven leadership capabilities, including team mentoring, performance management, and fostering an accountable, compliant work culture.
- Bachelor’s degree in Finance, Commerce, Business Administration, or a related field; a postgraduate qualification is an advantage.
- Relevant experience as a Branch Manager or in a similar leadership role within financial services, preferably in lending.
- Strong local market understanding of Kekri and surrounding areas, with the ability to build networks in the region.
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