Branch Manager

Swift Cargo Pvt. Ltd.

Website: swiftcargo.com
Job details:

Branch Manager

Swift Cargo Pvt Ltd.,

Swift Cargo is a leading International Logistics Company in ocean and air forwarding. We’ve been in this space for over 34 years now with a turnover of about 2500 crores presently. We are present in 5 countries (India, USA, Dubai, Canada, & Thailand) with 20 office & 600+ FTEs. We are leaders in the US- India Trade lane.

Job Summary:

The candidate for this position will have experience acquiring and handling Kanpur based, mid-size as well as high volume customers - be they consignees or shippers. He/she should have experience in leading a team of goal-oriented executives. The position reports to the Executive Director in charge of North Region operations of Swift Cargo.

Core Responsibilities

• A Branch Manager oversees daily operations, staff performance, and financial goals for a specific location, primarily focusing on driving sales, ensuring high-quality customer service, and enforcing company policies.
• Maintain and grow a self-driven book of business.
• Help team successfully get business from new and existing customer accounts.
• Explore business opportunities and generate sales leads from shippers, forwarders & CHAs effectively.
• Manage complex negotiations with senior-level executives. Co-ordinate with Customer Service desk, Operations and Documentation department for complete follow-up on shipments generated.
• Help the team build rapport and establish long term relationships with customers
• Analyse market trends and implement effective measures for penetrating business.
• Facilitate prompt preparation & submission of quotation/RFQ to customers.
• Ensure submission of sales/division reports to reporting head at regular intervals.
• Facilitate timely follow-up on collections from customers.
• Conduct regular review meetings with the team and enhance performance.

Qualifications:

• Bachelor’s degree or equivalent qualification
• 5–10 years of proven experience in freight forwarding sales
• Hands-on experience and strong working knowledge of CRM systems
• Demonstrated track record of consistently exceeding sales targets

Apply resume to thamizharasi@swiftcargo.com

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