Kiwi Studies Private Limited
Website:
kiwistudies.com
Job details:
Company Description Kiwi Studies Private Limited is an education consultancy focused on promoting higher education opportunities in New Zealand. The organization is led by an experienced team dedicated to guiding prospective students on suitable study pathways and institutions. Over the years, Kiwi Studies has successfully supported more than 5,000 students in achieving their educational goals abroad. The company emphasizes personalized counseling, reliable information, and ethical guidance to help learners make informed decisions about their futures.
Role Description The Branch Manager role is a full-time, on-site position based in Surat. The Branch Manager will oversee daily branch operations, lead and support the counseling team, and ensure high-quality service delivery to students and families. Typical responsibilities include managing student inquiries, supervising counseling sessions, monitoring application processes, and coordinating with partner institutions and internal departments. The role also involves setting and tracking branch performance targets, developing local outreach initiatives, resolving escalated concerns, and maintaining accurate records and reports. The Branch Manager is expected to foster a collaborative work environment, uphold compliance with company policies, and represent Kiwi Studies in local events and educational fairs.
Qualifications
- Strong leadership and team management skills, with the ability to coach, motivate, and develop staff.
- Solid client-facing and relationship-building skills, including experience handling student or customer inquiries and escalations.
- Excellent communication skills in English (written and verbal); proficiency in additional local languages is an advantage.
- Proven organizational and time management skills, including attention to detail and the ability to handle multiple priorities.
- Experience in education consulting, overseas education, or a related service industry is highly beneficial.
- Comfort with basic office software, CRM tools, and maintaining accurate documentation and reports.
- Bachelor’s degree in business, education, management, or a related field; advanced qualifications are a plus.
- Ethical, student-centric mindset and the ability to work independently while aligning with company guidelines.
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