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Job details:
Job Requirements
Job Title: BPO Telecaller
Company Name: Q-connect
Location: Pocharam, Hyderabad
Salary: ₹10,000 - ₹11,000 per month
Employment Type: Full Time
Job Description
Are you a skilled communicator with a flair for customer support? Q-connect is hiring BPO Telecallers to join our team. As a BPO Telecaller, you will play a vital role in handling customer inquiries and providing exceptional support to our clients.
Responsibilities
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information about our products and services to customers.
- Build and maintain strong customer relationships to ensure customer satisfaction.
- Assist customers in resolving issues and escalations promptly.
- Collaborate with the team to achieve daily targets and performance goals.
- Follow communication scripts and adhere to company policies and guidelines.
Requirements
- 0-6 months of experience in Customer Support or Telecalling is preferred.
- 12th Pass and above educational qualification.
- Proficiency in Tamil and Kannada languages is an added advantage.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Customer-centric approach and a positive attitude.
FAQs
Q: What is the job location for the BPO Telecaller position?
A: The job location is Begumpet, Hyderabad, providing you with a convenient work location.
Q: What is the salary range for this role?
A: The salary for the BPO Telecaller position ranges from ₹10,000 to ₹11,000 per month.
Q: Is prior experience required for this role?
A: While prior experience of 0-6 months in Customer Support or Telecalling is preferred, we welcome fresh candidates with excellent communication skills to apply.
Q: Is this a full-time position?
A: Yes, this is a full-time position with a standard 6-day working week, on a day shift.
Q: Are there any specific educational qualifications required?
A: Candidates who have completed 12th Pass and above are eligible to apply for the BPO Telecaller position.
Q: Is this position open to all genders?
A: Yes, this position is open to all genders. We promote a diverse and inclusive work environment.
Q: What are the job benefits offered?
A: The job comes with benefits such as PF, ensuring your financial security and well-being.
Click on Apply to know more.