BPO Telecaller - Avodha Edutech, Hyderabad

VIHU

Website: vihu.com
Job details:
Job Requirements

Job Title: BPO Telecaller

Company Name: Avodha Edutech Pvt. Ltd.

Location: Hyderabad

Salary: 15,000 - 20,000 Per month

Employment Type: Full Time, Contract, Work From Home

Job Description

Are you a skilled communicator with a passion for customer support and telesales? Avodha Edutech Pvt. Ltd. is seeking dedicated BPO Telecallers to join our team. As a Telecaller, you will play a crucial role in providing exceptional customer service and promoting our products and services over the phone.

Responsibilities

• Handle inbound and outbound calls to assist customers with inquiries, concerns, and product information.
• Engage potential customers to explain our offerings and convert leads into sales.
• Maintain accurate and up-to-date customer records in our database.
• Achieve daily, weekly, and monthly sales targets and KPIs.
• Resolve customer complaints and ensure customer satisfaction.
• Collaborate with the sales and marketing teams to execute campaigns and promotions effectively.
• Follow communication scripts and guidelines to deliver a consistent brand message.
• Provide detailed reports on call outcomes and sales performance.
  
  

Requirements

• No specific education level required. All education levels are welcome to apply.
• Fluent in Telugu and Kannada languages.
• Previous experience in Customer Support or Telecalling is a plus but not mandatory.
• Excellent communication and persuasion skills.
• Ability to work in a target-driven environment.
• Strong problem-solving and negotiation abilities.
  
  

FAQs

Q: What is the job location for the BPO Telecaller position?

A: The job location is Work from Home, offering you the flexibility to work from the comfort of your own space.

Q: What is the salary range for this role?

A: The salary for the BPO Telecaller position is between ₹15,000 to ₹20,000 per month, and you will have the opportunity to earn additional incentives based on your performance.

Q: What kind of experience is required for this role?

A: We welcome candidates with a range of experience, from 0 to 5 years, in Customer Support or Telecalling. Both freshers and experienced individuals can apply.

Q: Are there any specific languages required for this position?

A: Yes, proficiency in Telugu and Kannada languages is essential for effective communication with our customer base.

Q: Is this a full-time or part-time position?

A: This is a full-time position with the option of a contract employment type, allowing you to be a valued part of our team.

Q: What are the working hours for this position?

A: The job shift is for 6 days a week in the Day Shift, ensuring a healthy work-life balance.

Q: Are there any additional job benefits?

A: Yes, as a BPO Telecaller, you will have access to Cab facilities and Provident Fund (PF) benefits. Click on Apply to know more.