Offer & Onboarding Senior Specialist

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Offer & Onboarding Senior Specialist delivers Core People Services within the People Culture & Communications (PC&C) Operations & Advisory organization, specializing in Offer & Onboarding related services and requests across multiple geographies. The role delivers best-in-class, Join & Welcome support and customer experience to BP new joiners and PC&C community. The role also ensures compliance and consistency across the respective services. Role purpose: Operations & Advisory is an internal global shared services organisation, responsible for delivering centralised and standardised people services for BP from a number of geographical delivery centres as appropriate for BP's footprint. Operations & Advisory is the first point of contact for people related matters; the team are policy and process experts, dedicated to delivering the best employee experience. The purpose of the role is to deliver Core People Services in PC&C Operations & Advisory organization, specializing in Offer & Onboarding related services and requests across multiple geographies. Delivering best-in-class, new joiner experience support and customer experience to our BP employees and PC&C community. Ensure compliance and consistency across the respective services. What you will do: Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes. Provide first line support to customers as and when required and respond to inbound queries. Perform transactions and manage associated tasks related to requisition and offer management, pre-employment checks and job-related data service requests. Perform the review and approve steps to ensure these are in line with policy and established. Deliver record and document contract management services according to agreed performance targets and statutory legal, fiscal or regulatory obligations. Ensure that candidate, employee and organisation data integrity is maintained during workforce administration processing, following data management processes and procedures. Identify, raise and apply continuous improvements to services. Work closely with other Core People Services team members within the PC&C Operations & Advisory teams and with Talent Acquisition to ensure that overall operational objectives are met, ideas shared and lessons learnt. Investigate, liaise and resolve complex issues involving multiple systems and stakeholders. Ensure adherence to process maps and standard data input forms. Support team members in resolving operational issues and understanding processes. Support the resolution of business escalations. Support acceptance testing for O&A technology changes. Undertake other work in support of the service area and PC&C O&A as required. Provide support for new joiners during the on the job training period, create training plan.

bp is a global company that offers a world of opportunities for both professionals and graduates. You can expect world-class training, the flexibility to realise your full potential and a reward and benefits package that we believe is second-to-none