Data Operations Senior Analyst

At bp, we're reimagining energy for people and our planet. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that's what our new global business services (FBT) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp's business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the FBT centre will drive innovative digital solutions and agile ways of working ! Key Accountabilities Implement day to day customer master data queries and activities: Provide site master data support for set up, transfers and retirement of sites. Retail site set ups. Amendment of site details Closing of sites Monthly rebate payments to customers Fuel Card Customer maintenance! Suspense Transaction Maintenance Air BP Customer Maintenance Maintaining good relationships with business function, GBS ANZ Ensure data input is consistent with the data standards and meets the required levels of completeness. Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and critical metrics. Ensure the integrity of data input is consistent with the data standards and meets the required levels of completeness. Implement sustainable data quality improvement plans that aligns to data policies and standards. Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy. Generate and analyse MDM monthly performance reports/statistics for key quality measures of completeness, consistency, efficiency, and accuracy. Identify and implement process and solution requirements for the master data management process. Regularly supervise and resolve outstanding master data management issues. Based on agreed trigger points, further advance to higher levels of authority for solution or direction and feedback Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end-to-end process. Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle. Working hours (ANZ Shift) to support Business Partner

bp is a global company that offers a world of opportunities for both professionals and graduates. You can expect world-class training, the flexibility to realise your full potential and a reward and benefits package that we believe is second-to-none