EP&P Operational Excellence Senior Manager – P2P

P2P Process Design & Optimization: Utilize expertise to prepare and lead workshops, map detailed operational processes and align to global Coupa / SAP system design with key stakeholder groups Experience developing system and process led controls across buying and invoicing Leverage process mapping tools (e.g., ARIS or similar) to document and improve workflows. Buying Design: Detailed experience with 'Buying Channels' and aligning to purchasing categories. Knowledge of utilising catalogues, webforms and blanket purchase orders is critical Design buying models for shared service organisations (decentralised buying) using Coupa workflows, roles and permissions Track record in managing complexities associated with spend approvals, accounting and tax in multi-country deployments (China and Germany advantageous) Experience working with virtual card solutions (Coupa or other) preferred Collaborate with Procurement, Finance, and IT teams to drive adoption and usability of P2P systems. Governance, Compliance & Controls: Experience in global, multi-time zone delivery model required Develop a comprehensive process workbook that aligns with BCG's internal audit, regulatory and control frameworks. Understand design for spend Delegation of Authority (DoA) framework for Purchase Orders approvals Change Management & Future Roadmap: Understand key change drivers and impact (stakeholders, communications, training, and support) to transition business users to new ways of working Partner with tech teams to drive fixes and enhancements to Buying processes and controls Review/validate content for training and support materials for new country deployments

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