Simtrak Solutions
Website:
simtrak.in
Job details:
## Hiring Booking Manager
*Company:* Simtrak Solutions
*Experience:* 1+ Year
*Salary:* ₹4–5 LPA
*Location:* Bangalore, India
*Employment Type:* Full-time
_*### Roles & Responsibilities*_
- Manage day-to-day hotel room reservations, including new bookings, amendments, cancellations, and confirmations.
* Coordinate with hotels regarding room availability, rates, room categories, and booking requirements**.
* Handle guest inquiries and provide accurate information regarding room availability, rates, and reservation policies.
* Ensure bookings are entered and maintained accurately in the relevant booking systems/platforms.
* Coordinate with hotels and guests to resolve booking discrepancies, changes, and other reservation-related issues.
* Monitor booking status and ensure timely confirmation and communication to guests.
* Maintain accurate records of reservations, cancellations, modifications, and related documentation.
* Coordinate with internal teams to ensure smooth handling of hotel bookings and guest requirements.
* Prepare and maintain basic booking and reservation reports.
* Ensure professional and timely communication with guests and hotel partners.
_*### Requirements*_
* Bachelor’s degree in Hospitality, Travel & Tourism, Business Administration, or a related field.
* Minimum 1 year of experience in hotel reservations, bookings, hospitality, travel, or a similar role.
* Strong communication and customer-handling skills.
* Good coordination, organizational, and problem-solving abilities.
* Professional approach with a strong focus on **customer service and accuracy**.
Click on Apply to know more.
