Operations Support Associate

Responsibilities: Handle end-to-end travel operations including reservations and planning itineraries Coordinate travel plans and communicate effectively with guests to ensure smooth execution Understand and fulfill client requirements efficiently and accurately Follow up with clients regularly for confirmations and updates Track and ensure timely follow-up on payments from clients Ensure timely and quality service delivery to customers Manage and maintain all rate contracts with hotels and resorts Requirements: Experience or knowledge in creating and managing travel plans Strong coordination skills to liaise with guests regarding travel arrangements Ability to understand and fulfill varied client requirements Good communication skills for consistent client follow-up Organized approach for timely payment follow-ups and record maintenance Commitment to delivering services on time with attention to customer satisfaction Capability to handle and manage hotel and resort rate contracts effectively