CRM Assistant

From our humble beginnings in 2006 with just three team members, we've grown into a global multi-channel eCommerce powerhouse; home to multiple brands, a worldwide presence, and a passionate team of over 3,500. Recently, we welcomed a new Group CEO who is a bold, forward-thinking leader with a proven track record of driving transformation and innovation. With a customer-first mindset, we're making significant investments to fuel exponential growth across all brands. Are you ready to be part of our extraordinary evolution? The role A brilliant opportunity at entry level within digital marketing for our boohoo brand. You will support the delivery of the retention and acquisition strategy across CRM channels. Creating best in class, innovative campaigns across CRM channels. As CRM assistant, your responsibilities will include, support and execution of the customer content plan across CRM channels, ensuring it always meets customer and commercial needs. What you'll be doing Write copy for our channel campaigns (email marketing, app push notification and SMS). Set up channel campaigns within our top tier platform Coordinating with the Marketing and Merchandising teams to ensure all communications are on-brand, accurate, relevant and timely. Creating innovative and engaging content; driving customer acquisition, retention and reactivation. Pushing boundaries and exceeding KPIs and objectives. Reviewing of performance and optimising campaigns Working with us To succeed here, you have to love working at pace. It's relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We're always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We're passionate, agile, creative and one team. More about you A creative, analytical and commercially driven individual Educated to degree level or experience gained from a similar role and environment Highly organised and process driven Demonstrable customer-centric thinking Self-motivated and enthusiastic approach to work who excels in challenging environments Actively keeps up to date, researching and reporting on new trends and industry best practice. Excellent command of MS Office-package Team player, able to work with multiple business functions to achieve objectives

From our humble beginnings in 2006 with just three team members, we've grown into a global multi-channel eCommerce powerhouse; home to multiple brands, a worldwide presence, and a passionate team of over 3,500. Recently, we welcomed a new Group CEO who is a bold, forward-thinking leader with a proven track record of driving transformation and innovation. With a customer-first mindset, we're making significant investments to fuel exponential growth across all brands.