Website:
mercedes-benz.co.in
Job details:
Job Summary: As a Body Shop Manager you are responsible for efficient and profitable operations of body & paint shop. In this function, you ensure that strategic and operational goals are met and that the derived measures are implemented. Your key responsibilities are:
• Ensuring the Body & paint shop department achieves budget objectives by continual (weekly/monthly) examination of accounts, operating controls and composite figures in conjunction with the Service Head
• Operating the Body & Paint shop efficiently.
• Ensuring accurate invoicing and repair estimate
• Ensuring premises, equipment and other assets are controlled and used effectively.
• Ensuring all stock purchases are controlled and sold at a profit.
• Training and coaching Body & Paint shops staff and technician as required.
• In consultation with training personnel, identify the training needs. Plan training schedule to keep all technical staff up-to-date with modern developments and maintain training records.
• In conjunction with the achievement of employee efficiency targets, maintaining Workshop productivity records to monitor the effective use of employee.
• Maintaining effective liaison with Insurance Company, Insurance Surveyor and within inter Departmental Managers.
• Maintaining direct liaison with Manufacturer, Suppliers, Statutory representatives and all other contacts.
• Timely reviewing all pricing policies, labour rates, fleet discounts, parts pricing and all other dealership policies.
• Purchasing stock, consumables, short-life tools and other Body & Paint shop related products within agreed limits.
• Monitoring Body shop productive performance daily, by total and individual technician.
Organizational competence
• You have the ability to put in place structured processes and ensure a high level of quality in Body & Paint Shop as well as to create a sense of awareness about this.
• You implement decisions effectively and achieve agreed objectives.
• You set high standards of quality, ensure their sustainability vis a vis colleagues and employees, as well as maintaining these standards yourself.
• You use interfaces and exchange experiences actively and across divisions.
• You communicate processes clearly to others involved.
• You are open to new solutions or process optimizations.
• Ability to control clerical work, administration, organization, systems, financial matters and leadership ability. Action goal: At all times, you guarantee the efficiency of the Body & Paint Shop by efficient and quality-effective processes.
Business competencies
• You have the ability to plan and set out future-directed strategic and operational goals for the long run, as well as ensure profitability of Body & Paint Shop at all times.
• You actively generate ideas for forming strategic and operational goals.
• You have a distinct long-term vision and keen sense for market trends.
• You recognize and consider changing demands; you can derive targets from key figures.
• You pay attention to the operative utilization of capacity in the Body & Paint Shop
• You initiate and actively manage new customer acquisitions. Action goals: you play an important role in increasing the earning of the dealership. Technical competencies
• You have the ability to use your professional knowledge in planning and controlling body & paint shop activities.
• You optimize the utilization of available tools, systems and instruments in planning, managing and developing body & paint shop activities.
• You can analyze and assess the key figures of derive targets as well as utilize them actively in planning and controlling body & paint shop activities. Action goals: you ensure an effective business operation.
Requirements
Qualification & Experience:
• Bachelor of Engineering in Automobile/Mechanical
• Management degree will have an added advantage
• Minimum 8-10 years’ experience in the Accident Management in premium segment brand.
Benefits
1. Statutory Benefit
2. Medi claim Policy
3. Incentive
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