Customer Service Executive in Vadodara, Bangalore, Indore, Navi Mumbai

Key Responsibilities

• Identify and engage HNI/NRI segments by tailoring property pitches that align with luxury or investment-focused portfolios
• Create hyperlocal WhatsApp broadcast lists and nurture engagement through regular updates, festival greetings, and limited-period offers
• Maintain builder and developer relations to stay updated with inventory changes, internal offers, and exclusive allotment quotas
• Offer pre-booking consultation to help buyers choose the best unit mix, floor plans, or payment plans before official project launches
• Verify and update project inventory sheets regularly to avoid miscommunication with clients and ensure real-time availability tracking
• Track and analyze daily walk-in and inquiry data to identify visitor trends, feedback patterns, and conversion blockers
  
  

About Company: BNM Business Solutions LLP is one of the fastest-growing channel partners in the real estate industry, having its present in the industry for 5 years. BNM combines the power of information with the organization's deep understanding of the real estate sector to simplify, transparently show, and increase trust in the home-buying process. Our team understands the difficulty and pain associated with the home-buying process, which is why we are here to guide you through our technology-enabled tools, find the right property in your desired location within budget, and provide all the on-the-ground support. Besides providing information on different localities and properties, the company also assists with initial project evaluation. From closing, we ensure a smooth and happy home-buying experience for thousands of families.