Assoc Platform Systems Admin - India (Jr Desktop Systems Admin)

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC! BMC is looking for a System Administrator to join our amazing team! In this role, you will be a part of a team of system administrators, responsible for providing Windows, Linux, AWS, Kubernetes, Docker & Virtualization support on VMware & Cloud technology. You will maintain and support all OS platform, Private, and public cloud deployment. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: · Raise order for IT equipment and maintain records of IT assets · Optimize IT asset management policies and procedures · Evaluate, implement, and maintain IT assets management systems · Keep accounting team posted on new assets purchase/Lease status and information · Familiar with leasing process – Advantage · Responsible for receiving on-site and remote equipment, inspections, and record into online system · Good knowledge on asset onboarding, asset refresh and disposal process · Manage End to End IT Asset inventory · Working on tickets and meeting defined SLA · Proactively identify and replace EOL assets · Active participation on ongoing IT projects and meet deadlines by completing tasks on time · Effective documentation of process, policies and keep them up to date · Should Demonstrate initiatives to automate repetitive day to-day tasks To ensure you're set up for success, you will bring the following skillset & experience: · Experience in Windows 11 and MacOS · High proficiency in Microsoft Excel (Pivot tables, VLOOKUP and advanced formulas) – Must · Experience is basic PL/SQL, MS Access, MS Power Automation will be an added advantage · Familiarity with asset management systems and PC asset lifecycle processes – Advantage. · ITSM familiarity – Advantage · ITIL Foundation Certification · Conceptional knowledge of Information Technology · Excellent written and verbal communication skills · Proven researching ability · Ticketing systems (*Remedy, JIRA etc)

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!