General Manager (GM) – Embassy Suites Palmdale, CA
Palmdale, California | Full-Service Hotel Leadership Opportunity
We are seeking an experienced, hands-on General Manager to lead operations at a 156-room Embassy Suites in Palmdale, California.
This is a high-impact leadership role for a hospitality professional who can drive operational performance, lead teams, strengthen guest satisfaction, and deliver financial results.
The ideal candidate is a strong operator, visible leader, and business-minded hotel executive who can balance guest experience, team engagement, and bottom-line performance.
Key Responsibilities
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Oversee all aspects of hotel operations, including Rooms, Housekeeping, Engineering, Food & Beverage, Sales, and Guest Services
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Drive financial performance, including revenue, expense controls, labor management, and GOP performance
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Lead forecasting, budgeting, and P&L accountability
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Ensure strong guest satisfaction, service recovery, and brand standards execution
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Lead, develop, and hold accountable the hotel leadership team
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Support sales efforts and partner with commercial leadership to grow market share
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Maintain brand compliance, quality assurance readiness, and operational discipline
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Oversee meeting/event operations (4,000 sq. ft. of meeting space)
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Support capital planning, maintenance priorities, and asset preservation
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Build an engaged culture focused on performance, service, and retention
Qualifications
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5+ years progressive hotel leadership experience
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Prior General Manager or strong Assistant General Manager experience in a branded hotel required
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Full-service hotel experience strongly preferred
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Experience with Hilton brand standards a plus
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Strong background in financial management, labor controls, and guest service performance
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Proven ability to lead teams, solve problems, and drive results
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Experience with P&L accountability, forecasting, and operational planning
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Systems knowledge such as OnQ or similar preferred
What We’re Looking For
We are looking for a leader who can:
✔ Drive operational and financial performance
✔ Lead from the floor, not just the office
✔ Build strong teams and accountability
✔ Balance guest satisfaction with business results
✔ Bring energy, discipline, and ownership mindset
Compensation
Base Salary: $95,000–$115,000
Performance-based bonus opportunity
Benefits package including medical, dental, vision, PTO and 401(k)
Referrals welcome.