About the role
The Electronic Trading Technology Support team provides 24/7 global support and maintenance for Bloomberg's Electronic Trading platforms and applications. As a Team Leader, you will be responsible for managing a team of technical support analysts and ensuring the delivery of high-quality client service. Your key responsibilities will include: - Guiding, coaching, and mentoring a team of support analysts - Monitoring team performance and identifying areas for improvement - Collaborating with cross-functional teams to deliver innovative solutions - Driving initiatives to enhance operational efficiency and scalability - Promoting a positive team culture and fostering professional development
About the company
Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Terminal. Bloomberg's enterprise solutions build on the company's core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively.