About the role
Blank Street is seeking a highly talented and resourceful Supply Chain Analyst to support our dynamic supply chain team. As a member of the U.S. Supply Chain team, you will report to the Director of U.S. Supply Chain and play a critical role in managing our supply chain operations. This position requires a strategic thinker with a knack for data-driven decision-making, cross-functional collaboration, and forecasting. This position is ideal for those who excel in navigating and problem solving in fast-paced, often ambiguous scenarios and who are excited about learning the day-to-day operations of a fast-growing startup. This role is in-person at Blank Street's NY HQ office located in Williamsburg, Brooklyn.
What You’ll Own:
Sales and Operations Planning: Lead the S&OP forecasting process by collaborating closely with Finance, Operations, and Strategy teams to align demand forecasts. Consider LTO/seasonal launches, and promotional activities. Continuously monitor and adjust demand forecasts to create a rolling 12-month supply chain procurement plan, communicating updates directly with key stakeholders such as coffee buyers and distributors.
Days on Hand Forecasting: Analyze the daily consumption rates of each store’s All-Day Breakfast and Pastry selections, accounting for potential demand shifts due to marketing activities, promotions, or increased foot traffic. Ensure accurate inventory orders to minimize out-of-stock (OOS) situations while reducing excess waste. Monitor Field slack channels for real-time insights and make timely inventory adjustments. Drive the "Never Out of Stock" initiative by ensuring 100% in-stock availability of critical inventory items by proactively managing inventory levels, anticipating demand fluctuations, and addressing supply chain disruptions to maintain seamless cafe operations.
On-Call Supply Chain Support: Actively monitor Field-team-to-HQ Slack channels to triage and respond to concerns within an hour. Address issues like missing deliveries, incorrect items, or distributor access problems. Where feasible, take ownership of long-term solutions to prevent recurrence.
Distributor Catalog Management: Manage online order catalogs for major distributors to ensure product availability for Field team orders. Track item OOS and swaps on distributor platforms and communicate promptly with the Field team to minimize downstream impacts. Ensure accurate inventory data across systems to prevent discrepancies between ordering platforms.
Inventory Management: Develop and maintain a daily inventory tracking model to identify and address risky inventory positions proactively. Collaborate with the Field team to create optimized ordering guides, balancing working capital efficiency with limited storage capacity in stores.
Risk Management: Proactively identify and mitigate supply chain risks by developing robust contingency plans for potential disruptions. This includes evaluating new vendors to reduce reliance on single sources, coordinating with suppliers to meet critical timelines, and partnering with R&D to find alternative ingredients.
Who You Are:
Analytical Skills - Strong ability to analyze large data sets to identify trends, outliers, and patterns affecting supply chain performance.
Mathematical Modeling: Proficiency in developing models for inventory optimization, transportation logistics, and cost analysis.
Attention to Detail - Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
Problem Solving - Demonstrated ability to think critically and solve problems creatively.
Curiosity - Always striving to improve the status quo and seeking inspiration from a wide variety of interests or experiences to improve our operations and customer experience.
Team Player - Positive attitude and eagerness to collaborate with team members in a fast-paced environment.
Forecasting and Demand Planning: Expertise in using historical data and statistical methods to predict future demand and optimize inventory levels.
Proficiency in Supply Chain Software: Familiarity with ERP systems, demand forecasting tools, and inventory management platforms. Experience with NetSuite preferred, not required.
Proficiency in Excel and Data Tools: Advanced Excel skills (pivot tables, VLOOKUP, macros).
Qualifications:
Bachelor's degree in Economics, Finance, Business, or related major.
Preference for experience in supply chain management or operations, ideally in the hospitality industry.
Proven track record of successful project management.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
Comfortable with ambiguity and proven ability to make decisions in a fast-paced, evolving environment.
Strong problem-solving abilities and attention to detail.
Experience managing vendor relationships and contracts.
Are passionate about or experience in the food & beverage / hospitality industry is a bonus.
About the company
At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.
