Vertical CSM (R0012583)

Vertical CSM will be responsible for managing and strengthening relationships with assigned Blackbaud Vertical clients. This role will work closely with these clients to ensure their satisfaction, address any issues, and identify opportunities for additional services and products that can benefit the client. The Vertical CSM will also serve as the primary point of contact for these clients and work to identify ways to enhance the client experience.

Blackbaud is the world's leading cloud software company powering social good. Serving the entire social good community—nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies and individual change agents—Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom. For more information, visit www.blackbaud.com.