Senior Officer, Information and Communication Technology Department (DIT)

The purpose of this role is to ensure the smooth operation and effective management of the Bank's SAP financial systems with a focus on SAP Treasury, SAP Cash and Liquidity Management, and SAP Loans administration. Additionally, it involves implementing new financial requirements and products as they arise from the Bank's business needs. Under the guidance and technical supervision of the IT Director and in collaboration with SAP experts, the incumbent is responsible for developing, deploying, and providing solutions that support the Bank's financial products and services, including SAP Treasury & Risk Management, SAP Cash and Liquidity Management, and SAP Loans. The incumbent will assist staff in utilizing the SAP financial ecosystem, will develop new products, configure and implement solutions, and address issues encountered by SAP S/4HANA end-users. The incumbent will be responsible for the following duties: 1. SAP Treasury & Risk Management Lead the implementation and configuration of SAP S/4HANA treasury modules including transaction management (e.g., FX transactions, derivatives, securities, and money market transactions). Identify opportunities for process improvements and optimize treasury management workflows. Ensure seamless integration of SAP S/4HANA treasury modules with other enterprise systems, including SAP Market Rates Management, SAP Analytics Cloud, and the SWIFT network. Support the Bank's hedge management policies and framework, including hedge accounting. Assist in setting parameters for counterparty limits and various limit levels as defined by the Bank's risk management policies. Develop and maintain robust reporting and analytics solutions to provide actionable insights into treasury operations, including the creation of reports and executive dashboards. Use or develop CDS views to generate business reports. Ensure adherence to relevant regulations and Bank policies while effectively managing risks associated with treasury operations. 2. SAP Loans Management Deliver SAP banking transformation programs with expertise in S/4HANA Loans Management (CML) or SAP Consumer Mortgage Loans. This includes implementation in areas such as project finance, corporate finance, and loans to financial institutions. Lead and participate in detailed design workshops for S/4 Loans Management (CML), collecting requirements and mapping out business processes. Design and develop processes and products while implementing, configuring, and customizing programs to ensure alignment with SAP standards and the Bank's policies and business requirements. Integrate SAP S/4HANA loans (CML) modules with other enterprise systems. Assist in implementing flows and proper posting for the cost distribution allocation and accounting of loans. Assist technical colleagues in defining functional specifications and educate end users on how to utilize the features of the loan's module. Support the development and maintenance of comprehensive reporting and analytics solutions, leveraging or creating CDS views to produce insightful business reports. 3. SAP Cash and Liquidity Management Configure, customize and implement the cash and liquidity functions within SAP S/4HANA. Develop and maintain cash flow forecasts. Assist in the monitoring of daily cash positions and execute necessary transactions. Configure, customize, and implement best practices for cash management, including cash pooling, in-house banking. Coordinate with various departments to ensure timely reconciliation of bank statements and financial transactions. Analyze and report on cash flow variances, providing insights and recommendations for improvements. Ensure compliance with internal controls, policies, and procedures related to cash and liquidity management. Utilize SAP S/4HANA functionalities to enhance the efficiency and effectiveness of cash management processes. Assist in preparing reports on cash and liquidity management. 4. Other SAP-related functions Provide the necessary roles and authorization for SAP S/4HANA end users for Treasury, Loans, Cash and Liquidity Risk Management (Fiori applications, tiles, and transactions). Explore, plan, and implement SAP Fiori applications (from SAP Fiori Apps Reference Library or other sources) to leverage SAP features and gain easy access to information. Assist with the administration of the SAP S/4HANA ecosystem. Follow, administer and implement Change Management procedures to ensure that system modifications, enhancements, and configurations related to Treasury, Loans, Cash and Liquidity Risk Management are properly planned, tested, and deployed without disrupting financial processes (including Change Request & Approval Process, Transport Management (STMS), UATs, etc.). Responsible for handling, troubleshooting and ticketing technical and functional user queries, monitoring system operations, and escalating issues to higher support levels when needed. Collaborate with stakeholders to gather requirements, provide updates, and ensure satisfaction with the implemented solutions. Provide training and support to end-users in utilizing the SAP S/4HANA Loans, Treasury, Cash and Liquidity Management functionalities. Develop comprehensive documentation, such as process flow diagrams, blueprints, user guides, and configuration manuals.