Collections Specialist

<div class="trix-content"> <div>We are seeking a detail-oriented and proactive <strong>A/R Credit & Collections Specialist</strong> to join its finance team. This role plays a key part in maintaining healthy cash flow by managing customer credit, resolving payment issues, and driving timely collections—while building strong internal and external relationships.<br><br> </div><div>If you enjoy a mix of <strong>analysis, communication, and problem-solving</strong>, this is a great opportunity to make a direct impact in a stable and collaborative environment.<br><br> </div><div> <strong>What You’ll Do<br></strong><br> </div><ul> <li> Establish, review, and manage <strong>customer credit limits</strong> for new and existing accounts </li> <li> Monitor <strong>accounts receivable aging</strong> and proactively manage collection efforts </li> <li> Handle <strong>escalated or complex delinquent accounts</strong>, negotiating payment resolutions </li> <li> Investigate and resolve <strong>billing discrepancies, unapplied cash, and credit holds</strong> </li> <li> Conduct <strong>collection calls and follow-ups</strong> to ensure timely payments </li> <li> Partner with <strong>Sales and Finance teams</strong> to resolve disputes and maintain customer relationships </li> <li> Utilize <strong>credit reporting tools (D&B, CreditSafe, etc.)</strong> to assess risk and make informed decisions </li> <li> Maintain accurate documentation and reporting to support financial operations </li> </ul><div> <strong>What We’re Looking For<br></strong><br> </div><ul> <li> 3–5+ years of <strong>credit and collections / accounts receivable experience</strong> </li> <li> Associate degree or equivalent experience preferred </li> <li> Experience with <strong>credit reporting tools (Dun & Bradstreet, CreditSafe, or similar)</strong> </li> <li> Strong <strong>communication, negotiation, and analytical skills</strong> </li> <li> Ability to manage multiple priorities and work independently </li> <li> Proficiency in <strong>Microsoft Excel</strong> (intermediate to advanced preferred) </li> <li> Professional presence and ability to work with stakeholders at all levels</li> </ul> </div>

Provides rapid prototyping and electronic component manufacturing services.