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Trust Officer

Min Experience

6 years

Location

Sioux Falls, South Dakota, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. BitGo/BitGo Trust Company is currently looking to hire a Trust Officer to work out of Sioux Falls, SD. This role will report into the Director of Trust Administration Responsibilities Responsible for the oversight of all accounts under administration. Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing client communications throughout the entire customer relationship experience. Involvement in new account acceptance, account opening procedures, distributions, and closing account procedures. Ensure adherence to all legal and regulatory requirements related to Trust administration. Perform thorough annual and periodic reviews of trust accounts to ensure ongoing compliance, accuracy, and client satisfaction. Maintain proficient knowledge of trust rules and regulations, as well as company policies and procedures. Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration. Develop and maintain expertise in the products and services offered to clients.

About the company

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.

Skills

customer service
trust administration
regulatory compliance
account management
client communication
financial services
analytical skills
problem-solving
attention to detail